Your privacy is important to us. This policy describes how we collect, use, and protect your personal information in line with Australian law.

Information We Collect

We collect only what is necessary to fulfil our coaching services and maintain communication.

• Contact information, including your name, email address, and phone number.
• Information you provide in inquiries and forms, such as service interests.
• Session notes and progress tracking relating to your coaching engagement.
• Technical details, such as communication preferences and website usage data.

How We Use Your Information

Your details help us deliver services and respond to your requests effectively.

• Coaching communication and arranging appointments.
• Service improvement through anonymous feedback and session analysis.
• Maintaining account records for ongoing coaching relationships.
• Compliance with any legal or regulatory requirements relevant in Australia.

Legal Grounds

Our basis for collecting and processing your data is consent or contract.

We only use your details with your permission or to provide agreed-upon coaching services, following privacy law standards set in Australia.

Sharing Information

Your information is never sold and is only shared if required for service delivery or by law.

• Third-party service providers who support IT, email, or account management may have access to your information, but only as required.
• Government authorities or law enforcement, if required by Australian law.
• Other third parties, only if you provide additional consent for a specific purpose.

Data Security

We use physical, electronic, and managerial procedures to safeguard your personal information. Despite best efforts, no technology is completely secure, so we take every precaution reasonable under Australian privacy regulations.

Your Rights

You have the right to view, correct, or request deletion of your data.

• Request a copy of your personal information we hold.
• Ask for corrections or updates to your details.
• Request deletion within the limits of Australian law.
• Withdraw consent to receive communications at any time.

Cookies & Tracking

We use cookies for site functionality and analytics. Details and choices can be found in our cookie policy.

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Contact Us

For privacy questions or requests, please reach out using the contact information below.

Policy Updates

Any changes to this privacy policy will be posted here. Please review regularly for updates.